Zoho Vault Review: Secure, Affordable Password Management

When it comes to securing credentials, business access controls, and team workflows, a reliable password manager is essential. Zoho Vault offers encryption-first password management with enterprise-ready features at competitive pricing—making it a strong choice for small businesses and teams.


🔐 What Is Zoho Vault?

Zoho Vault is a cloud-based password manager designed for teams to securely store, manage, and share passwords and other sensitive credentials. It offers fine-grained roles and permissions, audit logging, and seamless integration across the Zoho ecosystem and third-party systems TechRadar+15B2B Reviews+15TechRadar+15.


✅ Pros & Key Features

Additional reviews highlight easy password sharing, strong password generation, and good value compared to competitors like Bitwarden or Dashlane Passwordhero.com+13GetApp+13SelectHub+13.


⚠ Cons & Limitations

  • User interface and experience lag behind top-tier competitors—some users describe the layout as outdated or confusing, especially for folders and terminology like “chambers” or “secrets” Passwordhero.com.

  • Autofill and browser plugin stability issues—users report requiring frequent re-authentication and occasional failures to autofill on certain sites TechRadar+7B2B Reviews+7Reddit+7.

  • Limited offline access and export restrictions—users can’t export shared or personal passwords unless setup precisely; master password recovery is also not supported B2B Reviews+1Reddit+1.

  • Support is tiered—live chat and email support are available, but phone support and training often require higher-tier plans B2B Reviews.


📊 Ratings Summary

Criterion Rating
Security & Encryption 5 / 5
Value for Money 4.8 / 5
Features 5.0 / 5
Ease of Use 4.5 / 5
Overall Rating (B2B) 4.8 / 5 Software Advice+3B2B Reviews+3Capterra+3
User Satisfaction Rate ~87% willing to recommend SelectHub

💬 Feedback from Real Users

“It’s helped me keep track of passwords and safely create strong ones… The sharing feature is very helpful.”
— Reddit user, praised simplicity and team utility TechRadar+15Reddit+15Software Advice+15Softonic+5TechRadar+5SelectHub+5

“The extension prompts for master password each time the browser is reopened—can be annoying.”
— Reddit user citing usability friction Reddit+2Reddit+2Reddit+2Reddit

“Migrating from Zoho Vault to Bitwarden was difficult—owner-only export restrictions made it frustrating.”
— Reddit user on export limitations Reddit+15Reddit+15SelectHub+15

Some IT admins noted inconsistent support responses and a steep learning curve during deployment in larger environments Reddit+1SelectHub+1.


🎯 Who Should Use Zoho Vault?

  • SMBs and startups seeking enterprise-grade security without high costs

  • Teams already using Zoho One or Zoho CRM and looking for native tool integrations

  • Organizations needing secure password sharing, granular roles, and audit trails

  • Companies open to managing their own training and setup to mitigate UI limitations

If polished UX or high autofill reliability are priorities, alternate managers like Bitwarden, Keeper, or Dashlane may be a better fit TechRadar+4B2B Reviews+4TechRadar+4RedditTechRadar.


📌 Final Verdict

Zoho Vault stands out as a feature-rich, affordable password manager optimized for teams. With robust security, centralized control, and Zoho-native integration, it’s a strong contender—though users should be aware of user experience quirks and support variability.


🛠️ How Technofog Can Help

As certified Zoho consultants, Technofog can assist with:

  • Full Zoho Vault setup, including user provisioning and role-based access

  • Custom policy enforcement and audit logging

  • Integrations with CRM tools like Zoho Desk, Zoho CRM, or helpdesk platforms

  • Training your team to ensure smooth adoption

  • Migration planning, including safe exporting and onboarding if needed

👉 Contact us today for a tailored Zoho Vault demo and implementation plan.