Zoho Assist - Secure Remote Access & Support Solution

Zoho Assist

Secure Remote Access & Support Solution for IT Teams and Businesses

Zoho Assist is a secure, cloud-based remote access and support solution that enables IT teams to provide instant remote assistance to customers, employees, and unattended devices from anywhere in the world.

Enterprise-Grade Security

Bank-level security with end-to-end encryption, two-factor authentication, and compliance with global standards.

  • 256-bit SSL encryption
  • Two-factor authentication
  • GDPR and HIPAA compliant
  • Session recording and auditing

Lightning-Fast Connections

Establish remote connections in seconds with our optimized global network infrastructure.

  • Instant connection establishment
  • Global server network
  • Low latency performance
  • Bandwidth optimization

Cloud-Based Solution

No installations or complex setups required. Access your remote sessions from any browser.

  • Zero installation for end-users
  • Access from any modern browser
  • Automatic updates
  • Scalable infrastructure

Mobile Support

Provide and receive remote support from iOS and Android mobile devices with full functionality.

  • iOS and Android apps
  • Mobile-to-mobile support
  • Touch-optimized interface
  • File transfer capabilities

Multi-Platform Support

Support Windows, Mac, Linux, Chrome OS, and mobile devices from a single platform.

  • Windows, Mac, Linux support
  • Chrome OS compatibility
  • Cross-platform file transfer
  • Unified management console

Advanced Features

Powerful tools for IT professionals including unattended access, session transfer, and more.

  • Unattended remote access
  • Session transfer between technicians
  • Multi-monitor support
  • Command line and system info

How Zoho Assist Works

Initiate Session
Connect Securely
Provide Support
Complete Session

Initiate Remote Session

Start a remote support session in seconds with multiple connection options for different scenarios.

  • Send session invitation via email
  • Generate one-time support code
  • Direct link sharing options
  • Schedule sessions for later
  • Access unattended computers

Establish Secure Connection

Connect securely with end-to-end encryption and multiple authentication options.

  • 256-bit SSL encryption
  • Two-factor authentication
  • Permission-based access control
  • Session confirmation prompts
  • Automatic firewall configuration

Provide Comprehensive Support

Access a full suite of remote support tools to diagnose and resolve issues efficiently.

  • Remote control with mouse and keyboard
  • File transfer between devices
  • Chat communication during sessions
  • System information and diagnostics
  • Multi-monitor navigation

Complete and Document Session

End sessions securely and maintain comprehensive records for compliance and reporting.

  • Automatic session recording
  • Detailed session reports
  • Customer satisfaction surveys
  • Secure session termination
  • Integration with help desk systems

Initiate Session

Initiate Remote Session

Start a remote support session in seconds with multiple connection options for different scenarios.

  • Send session invitation via email
  • Generate one-time support code
  • Direct link sharing options
  • Schedule sessions for later
  • Access unattended computers

Connect Securely

Establish Secure Connection

Connect securely with end-to-end encryption and multiple authentication options.

  • 256-bit SSL encryption
  • Two-factor authentication
  • Permission-based access control
  • Session confirmation prompts
  • Automatic firewall configuration

Provide Support

Provide Comprehensive Support

Access a full suite of remote support tools to diagnose and resolve issues efficiently.

  • Remote control with mouse and keyboard
  • File transfer between devices
  • Chat communication during sessions
  • System information and diagnostics
  • Multi-monitor navigation

Complete Session

Complete and Document Session

End sessions securely and maintain comprehensive records for compliance and reporting.

  • Automatic session recording
  • Detailed session reports
  • Customer satisfaction surveys
  • Secure session termination
  • Integration with help desk systems
99.9% Uptime Reliability
50K+ Businesses Trust Zoho Assist
4.8/5 Customer Satisfaction
180+ Countries Served

Why Choose Zoho Assist?

Enterprise Security

Bank-level security with end-to-end encryption, compliance certifications, and advanced access controls.

Lightning Fast

Optimized global infrastructure ensures quick connection establishment and minimal latency.

Cost Effective

Affordable pricing with no hidden costs, offering better value than traditional remote support solutions.

What Our Customers Say

"Zoho Assist has transformed our IT support operations. We've reduced resolution times by 60% and improved customer satisfaction significantly. The security features give us peace of mind when accessing sensitive systems."

SJ
Satoko Tanaka IT Director, TechSolutions Japan

"As an MSP serving multiple clients across Asia, Zoho Assist gives us the flexibility and security we need. The unattended access feature has been a game-changer for our proactive maintenance services."

WK
Wei Kim CEO, ManagedIT Services Singapore

"The ease of use and quick setup made Zoho Assist the perfect choice for our growing business in South Korea. Our technicians can now resolve issues remotely without the need for costly on-site visits."

JL
Ji-hoon Lee IT Manager, RetailChain Korea

"The mobile app has been incredibly useful for our field technicians across Southeast Asia. They can provide support from anywhere, and the security features ensure our client data remains protected at all times."

PC
Priya Chandran CTO, FieldServices India

Start Your Free Trial Today

Experience the power of secure, fast remote support with Zoho Assist. No credit card required.