Zoho SalesIQ is a comprehensive customer engagement platform that helps businesses connect with website visitors in real-time through live chat, chatbots, and proactive engagement tools. Convert more visitors into customers with intelligent insights and automated workflows.
Live Chat
Engage with website visitors in real-time through customizable live chat widgets.
- Customizable chat widgets
- File and image sharing
- Chat routing and assignment
- Offline messaging
AI-Powered Chatbots
Automate customer interactions with intelligent chatbots that handle common queries.
- Drag-and-drop bot builder
- Natural language processing
- 24/7 automated support
- Seamless human handoff
Proactive Engagement
Trigger targeted messages based on visitor behavior, location, and browsing patterns.
- Behavior-based triggers
- Geo-targeting
- Custom engagement rules
- Exit-intent popups
Visitor Intelligence
Gain deep insights into your website visitors with detailed tracking and analytics.
- Visitor identification
- Real-time visitor monitoring
- Page visit history
- Lead scoring
Seamless Integration
Connect with Zoho CRM and other business apps for a unified customer view.
- Zoho CRM integration
- Third-party app connections
- API access
- Webhook support
Advanced Analytics
Track performance and optimize engagement with comprehensive reporting.
- Chat performance metrics
- Visitor engagement analytics
- Conversion tracking
- Custom dashboards
Customer Engagement Workflow
Track Visitors
Monitor website visitors in real-time with detailed information about their location, browsing behavior, and engagement history. Identify high-value prospects based on their activity and intent.
- Real-time visitor monitoring
- Geographic location tracking
- Page visit history and duration
- Referral source identification
- Custom visitor segmentation
Engage
Initiate conversations with targeted visitors using automated triggers or manual outreach. Use chatbots for initial qualification and route complex queries to the right team members.
- Proactive chat invitations
- AI-powered chatbot responses
- Behavior-based engagement triggers
- Skill-based chat routing
- Multi-language support
Convert
Turn engaged visitors into qualified leads and customers with personalized interactions. Capture contact information and move prospects through your sales funnel efficiently.
- Lead capture forms
- Meeting scheduling
- Personalized recommendations
- Cart abandonment recovery
- Automated follow-ups
Nurture
Maintain relationships with leads and customers through automated nurturing sequences. Keep your brand top-of-mind with relevant content and timely follow-ups.
- Automated email sequences
- Personalized content delivery
- Lead scoring and prioritization
- CRM integration for continuity
- Multi-channel engagement
Analyze
Measure the effectiveness of your engagement strategies with comprehensive analytics. Identify trends, optimize performance, and make data-driven decisions.
- Chat performance metrics
- Conversion rate analysis
- Visitor engagement trends
- Agent performance tracking
- ROI measurement
Track Visitors
Track Visitors
Monitor website visitors in real-time with detailed information about their location, browsing behavior, and engagement history. Identify high-value prospects based on their activity and intent.
- Real-time visitor monitoring
- Geographic location tracking
- Page visit history and duration
- Referral source identification
- Custom visitor segmentation
Engage
Engage
Initiate conversations with targeted visitors using automated triggers or manual outreach. Use chatbots for initial qualification and route complex queries to the right team members.
- Proactive chat invitations
- AI-powered chatbot responses
- Behavior-based engagement triggers
- Skill-based chat routing
- Multi-language support
Convert
Convert
Turn engaged visitors into qualified leads and customers with personalized interactions. Capture contact information and move prospects through your sales funnel efficiently.
- Lead capture forms
- Meeting scheduling
- Personalized recommendations
- Cart abandonment recovery
- Automated follow-ups
Nurture
Nurture
Maintain relationships with leads and customers through automated nurturing sequences. Keep your brand top-of-mind with relevant content and timely follow-ups.
- Automated email sequences
- Personalized content delivery
- Lead scoring and prioritization
- CRM integration for continuity
- Multi-channel engagement
Analyze
Analyze
Measure the effectiveness of your engagement strategies with comprehensive analytics. Identify trends, optimize performance, and make data-driven decisions.
- Chat performance metrics
- Conversion rate analysis
- Visitor engagement trends
- Agent performance tracking
- ROI measurement
Why Choose Zoho SalesIQ?
Real-Time Engagement
Connect with visitors the moment they show interest with instant chat responses and proactive engagement.
AI-Powered Automation
Leverage intelligent chatbots to handle routine queries and qualify leads 24/7 without human intervention.
Seamless Integration
Connect with Zoho CRM and other business apps for a complete view of customer interactions.
What Our Customers Say
Start Engaging Your Visitors Today
Join thousands of businesses using Zoho SalesIQ to convert website visitors into loyal customers.
